{"id":17,"date":"2025-05-20T16:59:13","date_gmt":"2025-05-20T08:59:13","guid":{"rendered":"https:\/\/www.mtc2u.com\/?page_id=17"},"modified":"2025-05-21T15:52:27","modified_gmt":"2025-05-21T07:52:27","slug":"shipping-cancellation-refund-policy","status":"publish","type":"page","link":"https:\/\/www.mtc2u.com\/ms\/shipping-cancellation-refund-policy\/","title":{"rendered":"Shipping, Cancellation & Refund Policy"},"content":{"rendered":"
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Polisi Penghantaran, Pembatalan & Pemulangan<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Polisi Penghantaran, Pembatalan & Pemulangan<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Polisi Penghantaran<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Pemprosesan Pesanan<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tSemua pesanan akan diproses dalam tempoh 1\u20133 hari<\/strong> bekerja selepas pembayaran berjaya diterima. Kelewatan mungkin berlaku semasa musim puncak atau cuti umum. \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Kaedah & Tempoh Penghantaran<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tKami menggunakan perkhidmatan kurier yang dipercayai seperti GDex, J&T, Poslaju dan lain-lain<\/strong>. \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Anggaran Masa Penghantaran<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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  • Semenanjung Malaysia: 1 - 3 hari bekerja<\/span><\/strong><\/strong><\/li>\n \t
  • Sabah & Sarawak: 3 - 5 hari bekerja<\/strong><\/span><\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Caj Penghantaran<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    • Bermula dari RM8.00\/kg untuk Semenanjung Malaysia<\/span><\/li>\n \t
    • Bermula dari RM18.00\/kg untuk Sabah & Sarawak<\/li>\n<\/ul>\n\nNombor penjejakan (tracking number) akan dihantar melalui emel selepas penghantaran dibuat. Sila pastikan maklumat penghantaran anda adalah tepat\u2014caj tambahan mungkin dikenakan untuk penghantaran semula akibat alamat yang tidak tepat.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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      Polisi Pembatalan<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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      Oleh Pelanggan<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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      \n\t\t\t\t\t\t\t\t\tSemua jualan adalah muktamad selepas pesanan disahkan. Kami tidak menerima pembatalan atau perubahan selepas pembelian dibuat. Sila semak troli anda dengan teliti sebelum melengkapkan pesanan.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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      Oleh MTC2U<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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      \n\t\t\t\t\t\t\t\t\tKami berhak membatalkan mana-mana pesanan atas sebab kekurangan stok, kesilapan harga, atau transaksi yang disyaki penipuan. Dalam kes ini, pelanggan yang terjejas akan dimaklumkan dan bayaran akan dipulangkan sepenuhnya.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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      Polisi Pemulangan & Bayaran Balik<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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      \n\t\t\t\t\t\t\t\t\tDi MTC2U Sdn Bhd, kami komited untuk menyediakan produk berkualiti dan perkhidmatan yang boleh dipercayai. Jika anda menghadapi masalah dengan produk yang diterima, sila rujuk polisi di bawah untuk panduan pemulangan dan bayaran balik.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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      Kelayakan untuk Pemulangan<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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      \n\t\t\t\t\t\t\t\t\tPemulangan diterima untuk barangan yang:\n
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      • Diterima dalam keadaan rosak atau tidak berfungsi<\/li>\n \t
      • Dihantar secara tidak tepat (barangan atau model salah)<\/li>\n \t
      • Belum digunakan dan dalam pembungkusan asal<\/li>\n<\/ul>\nUntuk memulakan proses pemulangan, sila hubungi pasukan sokongan kami dalam tempoh 48 jam<\/strong> selepas menerima pesanan. Permintaan yang dibuat selepas tempoh ini mungkin tidak layak untuk pemulangan.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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        Syarat Pemulangan<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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        • Produk mesti dipulangkan dalam pembungkusan asal, belum digunakan, dan dalam keadaan boleh dijual semula.<\/span><\/li>
        • Bukti pembelian diperlukan (nombor pesanan atau invois).<\/span><\/li>
        • Produk yang telah diubah suai, dipasang, atau rosak akibat penggunaan tidak layak untuk dipulangkan.<\/span><\/li>
        • Semua kos penghantaran pemulangan ditanggung oleh pelanggan kecuali kesilapan berpunca daripada pihak kami.<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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          Bayaran Balik<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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          \n\t\t\t\t\t\t\t\t\tSetelah pemulangan diterima dan diperiksa, kami akan memaklumkan kelulusan atau penolakan bayaran balik.\n

          \nBayaran balik yang diluluskan akan diproses melalui kaedah pembayaran asal dalam tempoh 7\u201310<\/strong> hari bekerja. \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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          Pertukaran Barangan<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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          \n\t\t\t\t\t\t\t\t\tKami mungkin menawarkan pertukaran sekali sahaja untuk barangan yang layak, tertakluk pada ketersediaan stok.\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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          Barangan Tidak Layak Dipulangkan<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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          • Pesanan khas atau pembelian borong<\/span><\/li>
          • Barangan lelong atau promosi yang ditandakan sebagai 'jualan akhir'<\/span><\/li>
          • Alat ganti yang telah digunakan atau menunjukkan tanda-tanda pemasangan<\/span>.<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

            Shipping, Cancellation & Refund Policy Shipping, Cancellation & Refund Policy Shipping Policy Order Processing All orders are processed within 1\u20133 […]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-17","page","type-page","status-publish","hentry"],"yoast_head":"\nShipping, Cancellation & Refund Policy - 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